Privacy Policy

Last Updated: July 6th, 2026

Century Oak Co. respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when visiting our website, submitting an inquiry, requesting a quote, placing an order, or communicating with us.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Billing or shipping address
Project details, measurements, design preferences, photos, or inspiration images
Communication history with Century Oak Co.
Payment-related information, when applicable

We may also collect limited website usage information through cookies, analytics tools, or similar technologies. This may include browser type, device type, pages visited, time spent on the site, and general location data.

How We Use Your Information

We use the information we collect to:

Respond to inquiries and quote requests
Discuss, design, build, deliver, or install custom pieces
Provide invoices, order updates, and customer service
Improve our website, services, and customer experience
Maintain business records
Comply with legal, tax, or accounting obligations

Payment Information

If payments are accepted through a third-party payment processor, Century Oak Co. does not store full credit card or banking information. Payment information is handled by the payment provider according to its own privacy and security policies.

Sharing Your Information

We do not sell your personal information.

We may share limited information only when necessary to operate our business, such as with payment processors, delivery providers, contractors, service providers, website platforms, accounting professionals, or legal advisors. We may also disclose information if required by law.

Cookies and Analytics

Our website may use cookies or analytics tools to understand how visitors use the site and to improve performance. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly.

Email and Communication

If you contact Century Oak Co., we may use your email or phone number to respond to your inquiry, discuss your project, send quotes or invoices, and provide order updates. You may request that we stop contacting you for non-essential communications at any time.

Data Security

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary for business, legal, tax, warranty, or customer service purposes.

Third-Party Links

Our website may contain links to third-party websites or platforms. Century Oak Co. is not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For questions about this Privacy Policy, please contact:

Century Oak Co.
Email: gina@centuryoakco.com
Phone: 406-209-2049